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Actidata NAS Recovery
We provide professional recovery and are very experienced with Actidata NAS systems.
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Actidata NAS Recovery

Do you need a data recovery of your Actidata NAS system? Attingo Data Rescue offers more than 25 years of experience with the recovery of storage arrays. The recovery is performed solely on our in-house cleanroom laboratories by our specially trained technicians and engineers. Continuous research, development and expert knowledge are the foundation for Attingo in order to recover Actidata NAS arrays and any kind of RAID systems.

Attingo - Your specialist for Actidata NAS data recovery

It is important to keep calm. Less recovery tries in your own mean higher chances for us to recovery your data. Our technicians have developed special procedures in order to virtually simulate RAID-systems via software and are experienced with the data recovery of Actidata NAS systems.

Good news: In more than 98 % of all cases, Attingo can recover the data of failed NAS systems.

Actidata NAS Recovery - We help you after data loss

  • We provide multiple diagnosis options depending on the urgency of your data rescue case
  • After the diagnosis is completed you receive a fixed price offer
  • No hidden costs - Expenses are only incurred if the recovery was successful!
  • The recovery of Actidata NAS arrays will be done by experienced and specially trained engineers
  • Fast reaction times - in urgent cases, we offer a 24x7 service
  • Special recovery-tools and individually developed equipment to read-out and recover storage data
  • More than 14.500 spare parts in Vienna, Hamburg and Amsterdam

Contact us - order your diagnosis today.


NAS Data recovery: Actidata

Actidata NAS systems are popular because of their relatively low maintenance effort. This is also why they are often used in small and medium-size enterprises as well as in private households. Aside from 1-bay NAS devices, the hard drives inside the NAS can be interconnected to a RAID array. Actidata 2-bay NAS devices with RAID 1 (mirror) and RAID 0 (stripe) configuration are the most common. RAID 5 configuration (3 hard drives or more) is used with Actidata 4-bay NAS servers. Some 4-bay NAS devices even allow RAID 6 (4 hard drives or more). From RAID level 1 onwards, access to the data is still possible and data security is granted even after the failure of one hard drive. With RAID 6 two HDDs may drop out. If several hard drives fail at the same time due to mechanical or electronic defects, data loss is predestined.

Possible causes for NAS hard drive failures

There is a variety of reasons for failed hard drives in Actidata NAS systems:

Wear and tear of the hard drive

Generally speaking, NAS systems operate non-stop, even though the contained hard drives are often not optimized for long term usage. Frequent write- and read-operations can cause normal wear and tear to occur much sooner than expected and lead to a failure of one or more hard drives. Wear and tear is one of the most common reasons for failure or defects of physical or electronic hard drives components.

Incorrect handling

Sometimes Actidata NAS can already suffer damages on their route of transport caused by incorrect handling or physical influences (drop, shock, heavy vibrations). These can negatively influence the life span of the integrated hard drives and can lead to mechanical defects (write-/read-heads, surface damages).

Electronic damages caused by over-voltage

If a Actidata NAS is non-stop operating, this also means that it needs a continuous power supply. In case of a storm or lightning, over-voltage based damages on the NAS itself or the hard drives can occur. Another scenario are wrong or defective power supplies, that can cause over-voltage.

Thermal factors

Actidata NAS can overheat very quickly, if not properly cooled. Hard drives are very prone to damages caused by temperature fluctuations (material expansion, change of the height of the air cushion). This can result in grave mechanical defects.

Other causes for data loss of Actidata NAS

Lost data after a firmware update

Actidata provides the latest firmware updates for their NAS servers. The administrator gets notified via the web interface that a new firmware version for his Actidata NAS is available. In some cases, the firmware update can lead to a loss of data.

Deleted RAID configuration of the Actidata NAS

When configuring a new RAID set-up (e. g. RAID 0 to RAID 1), the previous configuration of the NAS will be deleted, the hard drives formatted and a new volume and file system created. Thereby all shares or files will be deleted. Additionally, if new data is being saved onto the NAS, the previous raw data gets gradually overwritten.

Damage limitation with Actidata NAS systems

  • No restarts, rebuilds or chkdsk! That may have fatal consequences.
  • Avoid new installations and don't save new data on the NAS.
  • Remove the hard drives from the Actidata NAS and label them with their correct slot position.
  • Tell us the exact model name of your NAS, the capacity of the hard drives and the NAS system configuration.
Attingo has already successfully recovered data from following models

Actidata actiNAS Cube 3.0


Attingo Team
Dipl. Ing. Nicolas Ehrschwendner
Peter Franck
DI (FH) Markus Häfele
Robbert Brans
Ing. Özgür Göksu
Maximilian Maurer
Spare Part Manager
Sebastian Evers
Customer support
Boris Hakaso
Paul Carlson
success rate
25 years
of experience
rescue success