I/O Device Error

Your Windows PC reports an I/O device error? It's very important to know the cause before you take further measures. Attingo recovers data from hard drives with I/O device errors on a regular basis.

Attingo recovers daily data from the following storage media with I/O errors:

• Hard disks
• RAID Storages
• Memory Cards
• SSD
• USB-Stick
• CD/DVD

Common causes for I/O device errors

If Windows reports an I/O (input/output) device error , this means that the data carrier (hard drive, SSD, memory card, USB stick, CD/DVD) has malfunctions during the reading and/or writing access. I/O errors occur during the ongoing operating, while you work on a file or run a program.

The most common causes are:

• defective sectors (bad blocks)
• damaged write/read heads
• faulty modules in the service area
• File system error (under Linux)
• damaged data cable
• SATA or USB interface is damaged

Next steps after data loss induced by an I/O error

• Don't apply power to the device anymore in order to prevent consequential damage and increase the chances of a successful data rescue.

• Please tell us what kind of data carrier is affected (hrd drive, SSD, memory card, USB stick, CD/DVD), the exact model number or model name and caapcity of your data carrier.

• We advise you on our diagnosis services and the data rescue process. For an express data rescue our staff is available all around the clock.

• Take a look at our packaging tips so your device arrives at our clean room laboratories safely.