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Defective Documents and Corrupt Data Recovery
We recover your data professionally and are very experienced with all common document types.

Defective Documents and Corrupt Data Recovery

There are several different reasons why a file or a document is defective and no langer accessible. Our technicians are working on data carriers affected by hardware damage or bugs in applications or the operating system on a daily basis.

Hardware damage

If a data carrier experienced surface damage (e.g. after a headcrash), the data on the affected sectors is no longer readable. In this case, your data cannot be reconstructed without an existing backup.

Software errors

The system shows a file with file name, date and time stamp, but with a size of 0 bytes. We advise you to stop working on the system immediately. The longer is keeps runnig, the higher the chances of important data being overwritten. The "0 byte problem" is induced by bugs, which are errors in the operating system or applications like Word and Excel or on SQL servers. If an error occurs during a writing process the file system information abput the sector numbers is lost.

The 0 byte problem

As mentioned above, the most important thing is to stop working on the data carrier immediately. If you stick to that, the chances of a successful data rescue are high, independent of the operating system and file type. Our technicians are confronted with the 0 byte problem regularly, for example with Microsoft SQL databases, .mdf files, Word or Excel documents or e-mail archives.

0 byte problem under Linux

Attingo developed special methods to solve the 0 byte problem in the Linux file systems ext, ext2, ext3 and ext4. This works with a few megabytes as well as with more gigabytes and fragmented data. 

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24h-Service 98% rescue success
staatliche Auszeichnung Austria A iso 9001 siegel grau https://www.allianz-fuer-cybersicherheit.de
Paul Carlson
+31 252 621625
info@attingo.com WhatsApp Live-Chat Online request
Customer reviews
401 ratings
Unkompliziert, sehr schnell und Kompetent
2020-07-14: , Samsung PM851 mSATA MZMTE256HMHP-000L1 | Windows 10 | NTFS

DANKE an das ganze Team
2020-07-14: , WD4001FFSX-68JNUNO WD30EFRX-68AX9N0 aus Netgear ReadyNAS RN10400-100EUS | Linux | BTRFS

immer am laufenden gehalten über den aktuellen Fortschritt bzw. wenn es neue Erkenntnisse gab

2020-05-04: , Intenso 16 GB USB-Stick | Windows 10 | FAT

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Attingo Team
Dipl. Ing. Nicolas Ehrschwendner
Peter Franck
DI (FH) Markus Häfele
Robbert Brans
Ing. Özgür Göksu
Maximilian Maurer
Spare Part Manager
Sebastian Evers
Customer support
Boris Hakaso
Paul Carlson
success rate
24 years
of experience
rescue success