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Defective Hard Drive Motor
We recover your data professionally and are very experienced with defective hard drive engines.

Defective Hard Drive Motor

If the hard drive motor suddenly stops working there can be various symptoms:

  • The motor starts, you hear a starting noise, but shortly thereafter the motor winds down again und stops running.
  • The motor doesn't start and makes no starting noises.
  • The motor tries to start, but something is blocking it.

We are familiar with these error patterns. In over 98 percent of cases we are able to recover tha data from the defective hard drive.

Most of the time it's not the motor that's damaged

It the hard drive (or the motor) doesn't start anymore it's often assumed that the motor is damaged, but that's hardly ever the case. The probability of motor damage is very low (under 0,01 percent).


Professional data recovery of the following hard drive manufacturers

» show 204 ratings
Dipl. Ing. Nicolas Ehrschwendner
+31 252 621625
info@attingo.com WhatsApp Live-Chat Online request
24h-Service 98% rescue success
staatliche Auszeichnung Austria A iso 9001 siegel grau https://www.allianz-fuer-cybersicherheit.de

We help you after data loss

  • We provide multiple diagnosis options depending on the urgency of your data rescue case
  • After the diagnosis is completed you receive a fixed price offer
  • No hidden costs - Expenses are only incurred if the hard disk data rescue is successful
  • The recovery of your hard drive will be done by experienced and specially trained engineers
  • Fast reaction times - in urgent cases, we offer a 24x7 service
  • In-house research and development in order to keep up with the newest hardware
  • More than 14.500 spare parts in Vienna, Hamburg and Amsterdam

Contact us - order your diagnosis today.


Reasons why the hard drive doesn't start

  • Defective hard drive motor (very rare, < 0,01%)

Keep calm if your hard drive doesn't start anymore

It's very important that you remain calm and don't make hasty decisions. We recommend the following steps:

  • Don't apply power to the hard drive anymore in order to prevent consequential damage and increase the chances of a successful data rescue.
  • Don't open the gard drive. Even the finest dust particles on the surface may cause a head crash. Therefore hard drives with mechanical defect can only be opened in a clean room laboratory.
  • Please tell us the exact model number (e.g. ST3000DM001, ST3750640AS) and name (z. B. Barracuda 7200.11, Momentus 5400.6, Seagate Savvio 15K) and the capacity of your data carrier.
  • We advise you on our diagnosis service and the process of the data rescue. If you need an emergency data rescue our staff is there for you all around the clock. 
  • Take a look at our packaging tips so that your data carrier arrives in our laboratory safely.


Customer reviews
204 ratings
Hervorragend, sehr hilfreich und freundlich
2020-01-03: , SanDisk Ultra 128 GB P/N: SDCZ48-128G | Windows 10 | FAT

Sehr kompetent, ich wurde über den Prozess Verlauf laufend informiert

Your service was absolutely perfect
2015-06-05: , Western Digital Protege WD100EB-00BHF0 | DOS | FAT

alles bestens geklappt, vielen dank für die hilfe
2013-01-04: , Laptopfestplatte Hitachi Travelstar HTS541080G9AT00 | Windows XP | FAT

lieferung war tip-top und bearbeitung und abwicklung war auch alles sehr zufriedenstellend

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Attingo Team
Dipl. Ing. Nicolas Ehrschwendner
Peter Franck
Robbert Brans
DI (FH) Markus Häfele
Customer support
Maximilian Maurer
Spare Part Manager
Sebastian Evers
Customer support
Boris Hakaso
Ing. Özgür Göksu
Paul Carlson
Ing. Franz Ehrschwendner
success rate
23 years
of experience
rescue success