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ExcelStor Hard Drive Recovery
We recover your data professionally and are very experienced with ExcelStor hard drives.
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ExcelStor Hard Drive Recovery

Is your ExcelStor hard drive damaged? Your ExcelStor hard drive does not get recognized? Attingo helps after a data loss and offers professional data rescue from ExcelStor hard drives on a regular basis. With more than 25 years of experience, know-how and specialised technicians and engineers we reconstruct your data from damaged hard drives of ExcelStor in our in-house clean room laboratories.

The good news: In more than 98 % of all cases, Attingo can recover the data of failed or damaged ExcelStor hard drives.

Attingo - Your specialist for ExcelStor data recovery


We can help you by reconstructing data from the following models and series (and more):

  • ExcelStor Jupiter
  • ExcelStor Venus
  • ExcelStor Gemini
  • ExcelStor Jupiter Europa
  • ExcelStor Jupiter Ganymede
  • ExcelStor Jupiter Io
  • ExcelStor Jupiter Callisto
  • ExcelStor ES


Data recovery of ExcelStor hard drives - We help in case of data loss!

  • We provide multiple diagnosis options depending on the urgency of your data rescue case
  • After the diagnosis is completed you receive a fixed price offer
  • No hidden costs - Expenses are only incurred if the hard disk data rescue is successful
  • The recovery of your hard drive will be done by experienced and specially trained engineers
  • Fast reaction times - in urgent cases, we offer a 24x7 service
  • In-house research and development in order to keep up with the newest hardware
  • More than 14.500 spare parts in Vienna, Hamburg and Amsterdam

Contact us - order your diagnosis today.


Causes for data loss of ExcelStor hard drives

Just like any other mechanical or electronic device, ExcelStor hard drives are not resistant against wear and tear or a multitude of other failures. For example: A headcrash (click of death), PCB errors, damages on the ferromagnetic surfaces (read errors or I/O errors), firmware errors, bearing damage and motor damage or environmental unfluences such as water- or moisture damages or heat or fire damages.

  • Wear and tear of hard drives (physical errors or damages on the surfaces or write/read heads)
  • Drop or fall damage (Vibrations, shock, impact, tipping or falling over)
  • Moisture and liquid damage (flood or storm damages, water damage after e.g. a pipe burst)
  • High temperatures or heat (over-heating, direct solar radiation, insufficient cooling)
  • Hard drives with defective SATA- and IDE-adapters

Typical error patterns of ExcelStor hard drives

  • Dropped external ExcelStor hard drive with a (headcrash)
  • Hard drive makes unusual noises (e.g. ExcelStor hard drive is ticking, clicking, buzzing, screeching, grinding, clacking, beeping)
  • formatted hard drives
  • Data was deleted (and partly overwritten)
  • Partition was deleted or newly created
  • ExcelStor hard drives within a RAID failed
  • Hard drive has defective sectors (Bad Blocks)
  • Hard drive diagnosis tools reports S.M.A.R.T. errors
  • Hard drive is shown as empty (0 byte)
  • Files cannot be opened
  • Defective or damaged PCB after over-voltage (wrong power supply)
  • File systems needs to be checked, unable to repair the file system
  • File system was repaired, but no access to the files
  • Folder structure is damaged
  • Virus on the hard drive
  • ExcelStor hard drive spins slowly
  • Hard drive needs to be formatted
  • Files have been moved to the recycle bin and emptied
  • Hard drive does not spin any more and makes no noise
  • The ExcelStor HDD is not recognized and not shown in the BIOS
  • Slow access or heavily delayed copying processes
  • Error message while system start/booting (Unix, Linux, Windows, MacOS)
  • File cannot be opened, saved or deleted
  • ExcelStor hard drive reports I/O error (input/output error)

General information about ExcelStor

In the beginning ExcelStor manufactured hard drives for IBM and developed for the hard drive manufacturer Conner Technologies, which was taken over by ExcelStor in 2001. From 2003 on ExcelStor manufactured hard drives for Hitachi (HGST). In 2010/2011 ExcelStor vanished from the hard drive sector.

The ExcelStor hard drive models are mostly named after planets or Roman gods (Jupiter, Venus) and/or mythological figures like Ganymede, Callisto, Europa and Io,  who als also eponymous for moons. The Gemini series is named after a stellar constellation or a lunar crater (Geminus).

Attingo has already successfully recovered data from following models

ExcelStor Jupiter



ExcelStor Jupiter Io



ExcelStor Jupiter Europa



ExcelStor Jupiter Callisto



ExcelStor Jupiter Ganymede



ExcelStor Venus



ExcelStor ES



ExcelStor Gemini



Experience with Attingo ExcelStor Hard Drive Recovery
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2018-08-21: , ExcelStor J880 Callisto 80 GB | NTFS

Freundlicher Telefonkontakt. Örtlicher Dienstleister. Die Machbarkeit der technischen Umsetzung.

Attingo Team
DI (FH) Markus Häfele
General Manager
Peter Franck
Robbert Brans
Ing. Özgür Göksu
Maximilian Maurer
Spare Part Manager
Dipl. Ing. Nicolas Ehrschwendner
Partner and consultant
Sebastian Evers
Customer support
Boris Hakaso
Paul Carlson
success rate
25 years
of experience
rescue success