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Western Digital NAS Recovery
We recover your data professionally and are very experienced with Western Digital NAS systems.
DIAGNOSIS REQUEST
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Western Digital NAS Recovery

Do you need a data recovery of your Western Digital NAS system? Attingo Data Rescue offers more than 22 years of experience with the recovery of storage arrays. The recovery is performed solely on our in-house cleanroom laboratories by our specially trained technicians and engineers. Continuous research, development and expert knowledge are the foundation for Attingo in order to recover Western Digital NAS arrays and any kind of RAID systems.

Attingo - Your specialist for Western Digital NAS data recovery

  • WD My Cloud Expert Series EX2 / Ex2 Ultra / EX4
  • WD My Cloud DL2100 Series / DL4100
  • WD My Cloud Pro Series PR2100 / PR 4100
  • WD My Cloud Expert Series EX4100
  • WD My Cloud Mirror / Gen2
  • WD My Book Live Duo / World Edition
  • WD Sentinel DX4000 / DX4200 / RX4000 / DS5100 / DS6100
  • All RAID Level (RAID 0, RAID 1, RAID 5, RAID 6 and other RAID Level)
  • All hard drive manufacturers)
  • Recovery of documents, pictures and videos (file-storage) of your Western Digital NAS
  • Recovery of virtual machines (VMware, Hyper-V and other manufacturers)
  • Data recovery of single LUNs or iSCSI-Targets
  • Recovery of databases


Good news: In more than 98 % of all cases, Attingo can recover the data of failed NAS systems.

» show 68 ratings
Dipl. Ing. Nicolas Ehrschwendner
CEO
+43-1-2360101
+49-40-5488756-0
+31 252 621625
info@attingo.com Live-Chat Online request
24h-Service 98% rescue success
staatliche Auszeichnung Austria A iso 9001 siegel grau https://www.allianz-fuer-cybersicherheit.de

Western Digital NAS Recovery - We help you after data loss

  • We provide multiple diagnosis options depending on the urgency of your data rescue case
  • After the diagnosis is completed you receive a fixed price offer
  • No hidden costs - Expenses are only incurred if the recovery was successful!
  • The recovery of Western Digital NAS arrays will be done by experienced and specially trained engineers
  • Fast reaction times - in urgent cases, we offer a 24x7 service
  • Special recovery-tools and individually developed equipment to read-out and recover storage data
  • More than 14.500 spare parts in Vienna, Hamburg and Amsterdam

Contact us - order your diagnosis today.

 

Reasons for NAS hard drive failures

There is a variety of reasons for failed hard drives in Western Digital NAS systems:

Wear and tear of the hard drive

Generally speaking, NAS systems operate non-stop, even though the contained hard drives are often not optimized for long term usage. Frequent write- and read-operations can cause normal wear and tear to occur much sooner than expected and lead to a failure of one or more hard drives. Wear and tear is one of the most common reasons for failure or defects of physical or electronic hard drives components.

Incorrect handling

Sometimes Western Digital NAS can already suffer damages on their route of transport caused by incorrect handling or physical influences (drop, shock, heavy vibrations). These can negatively influence the life span of the integrated hard drives and can lead to mechanical defects (write-/read-heads, surface damages).

Electronic damages caused by over-voltage

If a Western Digital NAS is non-stop operating, this also means that it needs a continuous power supply. In case of a storm or lightning, over-voltage based damages on the NAS itself or the hard drives can occur. Another scenario are wrong or defective power supplies, that can cause over-voltage.

Thermal factors

Western Digital NAS can overheat very quickly, if not properly cooled. Hard drives are very prone to damages caused by temperature fluctuations (material expansion, change of the height of the air cushion). This can result in grave mechanical defects.

Other causes for data loss of Western Digital NAS

Lost data after a firmware update

Western Digital provides the latest firmware updates for their NAS servers. The administrator gets notified via the web interface that a new firmware version for his Western Digital NAS is available. In some cases, the firmware update can lead to a loss of data.

Deleted RAID configuration of the Western Digital NAS

When configuring a new RAID set-up (e. g. RAID 0 to RAID 1), the previous configuration of the NAS will be deleted, the hard drives formatted and a new volume and file system created. Thereby all shares or files will be deleted. Additionally, if new data is being saved onto the NAS, the previous raw data gets gradually overwritten.

Possible Error messages from WD NAS systems

  • Access denied
  • Cannot access NAS Drives
  • System fault
  • Drive failure
  • Alternate blinking: RAID Status degraded
  • Rapid blinking (once per second): over-heating, failed cooling systems
  • Unit over-heated. Turn My Book off
  • The device cannot be accessed
  • Cannot access shared folder
  • Start-up Failed 0XD9
  • Data volume doesn't exist
  • An error occurred while connecting
  • S.M.A.R.T. error: Defective sectors found
  • Rebuild failed
  • Firmware-update failed

Damage limitation with Western Digital NAS systems

    • No restarts, rebuilds or chkdsk! That may have fatal consequences.
    • Avoid new installations and don't save new data on the NAS.
    • Remove the hard drives from the Western Digital NAS and label them with their correct slot position.
    • Tell us the exact model name of your Western Digital NAS, the capacity of the hard drives  and the NAS system configuration.
 
Attingo has already successfully recovered data from following models

WD Elements

WDBWLG0050HBK
WDBWLG0040HBK
WDBWLG0030HBK
WDBWLG0020HBK

WD My Book

WDBFJK0080HBK
WDBFJK0060HBK
WDBFJK0040HBK
WDBFJK0030HBK
WDBFJK0020HBK

WD My Book Pro

WDBDTB0060JSL
WDBDTB0160JSL-EESN
WDBDTB0080JSL
WDBDTB0100JSL
WDBDTB0120JSL
WDBDTB0120JSL-EESN
WDBDTB0160JSL
WDBDTB0100JSL-EESN
WDBDTB0080JSL-EESN
WDBDTB0060JSL-EESN

WD My Book Studio

WDBHML0040HAL
WDBHML0030HAL
WDBHML0020HAL

WD My Book for Mac

WDBYCC0080HBK
WDBYCC0060HBK
WDBYCC0040HBK
WDBYCC0030HBK
WDBYCC0020HBK

WD My Book Thunderbold Duo

WDBUTV0080JSL
WDBUTV0060JSL
WDBUTV0040JSL

WD My Book Live

WDBACG0010HCH-EESN
WDBACG0020HCH-EESN
WDBACG0030HCH-EESN

WD My Cloud Mirror

WDBWVZ0160JWT
WDBWVZ0160JWT-EESN
WDBZVM0120JWT
WDBWVZ0120JWT-EESN
WDBZVM0100JWT
WDBZVM0080JWT
WDBWVZ0080JWT-EESN
WDBZVM0060JWT
WDBWVZ0060JWT-EESN
WDBZVM0040JWT
WDBWVZ0040JWT-EESN

WD My Cloud Mirror Gen 2

WDBWVZ0080JWT
WDBWVZ0060JWT
WDBWVZ0040JWT

WD My Cloud

WDBCTL0080HWT
WDBCTL0080HWT-EESN
WDBCTL0060HWT
WDBCTL0060HWT-EESN
WDBCTL0040HWT
WDBCTL0040HWT-EESN
WDBCTL0030HWT
WDBCTL0030HWT-EESN
WDBCTL0020HWT
WDBCTL0020HWT-EESN

WD My Cloud EX2

WDBVKW0120JCH
WDBVKW0100JCH
WDBVKW0080JCH
WDBVKW0060JCH
WDBVKW0040JCH
WDBVKW0000NCH

WD My Cloud EX2 Ultra

WDBVBZ0160JCH
WDBVBZ0160JCH-EESN
WDBVBZ0120JCH
WDBVBZ0120JCH-EESN
WDBVBZ0080JCH
WDBVBZ0080JCH-EESN
WDBVBZ0010JCH
WDBVBZ0020JCH
WDBVBZ0200JCH
WDBVBZ0200JCH-EESN
WDBVBZ0040JCH
WDBVBZ0040JCH-EESN
WDBVBZ0000NCH
WDBVBZ0000NCH-EESN

WD My Cloud EX4

WDBWWD0240KBK
WDBWWD0200KBK
WDBWWD0160KBK
WDBWWD0120KBK
WDBWWD0080KBK
WDBWWD0000NBK

WD My Cloud EX2100

WDBWAZ0120JBK
WDBWAZ0080JBK
WDBWAZ0040JBK
WDBWAZ0000NBK

WD My Cloud EX4100

WDBWZE0320KBK-EESN
WDBWZE0240KBK
WDBWZE0240KBK-EESN
WDBWZE0160KBK
WDBWZE0160KBK-EESN
WDBWZE0080KBK
WDBWZE0080KBK-EESN
WDBWZE0000NBK
WDBWZE0000NBK-EESN

WD My Cloud DL2100

WDBBAZ0120JBK
WDBBAZ0080JBK
WDBBAZ0040JBK
WDBBAZ0000NBK

WD My Cloud DL4100

WDBNEZ0240KBK
WDBNEZ0160KBK
WDBNEZ0080KBK
WDBNEZ0000NBK

WD My Cloud Pro Series PR2100

WDBBCL0160JBK
WDBBCL0160JBK-EESN
WDBBCL0120JBK
WDBBCL0120JBK-EESN
WDBBCL0080JB
KWDBBCL0080JBK-EESN
WDBBCL0200JBK
WDBBCL0200JBK-EESN
WDBBCL0040JBK
WDBBCL0040JBK-EESN
WDBBCL0000NBK
WDBBCL0000NBK-EESN

WD My Cloud Pro Series PR4100

WDBNFA0320KBK
WDBNFA0320KBK-EESN
WDBNFA0240KBK
WDBNFA0240KBK-EESN
WDBNFA0160KBK
WDBNFA0160KBK-EESN
WDBNFA0400KBK
WDBNFA0400KBK-EESN
WDBNFA0080KBK
WDBNFA0080KBK-EESN
WDBNFA0000NBK
WDBNFA0000NBK-EESN

WD My Book World Edition

WDH1NC5000E
WDH1NC10000E
WDH1NC15000E
WDH1NC20000E
WDH2NC40000
WDH2NC40000E

WD My Book Duo

WDBFBE0200JBK-EESN
WDBLWE0160JCH
WDBFBE0160JBK-EESN
WDBLWE0120JCH
WDBFBE0120JBK-EESN
WDBLWE0080JCH
WDBFBE0080JBK-EESN
WDBLWE0060JCH
WDBFBE0060JBK-EESN
WDBLWE0040JCH
WDBFBE0040JBK-EESN

WD My Book Live Duo

WDBVHT0080JCH-EESN
WDBVHT0060JCH-EESN
WDBVHT0040JCH-EESN

WD Share Space

WDA4NC20000
WDA4NC40000

WD Sentinel DX4000

WDBLGT0160KBK
WDBLGT0120KBK
WDBLGT0080KBK
WDBLGT0040KBK

WD Sentinel RX4000

WDBLVH0160KBK
WDBLVH0120KBK
WDBLVH0080KBK

WD Sentinel DX4200

WDBRZD0160KBK
WDBRZD0080KBK

WD Sentinel DS5100

WDBYVE0080KBK
WDBYVE0040KBK

WD Sentinel DS6100

WDBWVL0160KBK
WDBWVL0120KBK
WDBWVL0080KBK

WD My Cloud Home

WDBMUT0160JWT-EESN
WDBMUT0120JWT-EESN
WDBVXC0080HWT-EESN
WDBMUT0080JWT-EESN
WDBVXC0060HWT-EESN
WDBMUT0060JWT-EESN
WDBVXC0040HWT-EESN
WDBMUT0040JWT-EESN
WDBVXC0030HWT-EESN
WDBVXC0020HWT-EESN

Customer reviews
68 ratings
Herzlichen Dank!
2017-03-30: , WD My Cloud WD Red WD40EFRX-68WT0N0 | Linux | EXT

Gute Arbeit!
2016-01-04: , WD Sentinel DS6100 | 2x Western Digital WD3000F9MZ-76NVPL0 | Windows 2012 | NTFS

Wir sind sehr zufrieden, bis auf den Preis, der schmerzt doch sehr, aber dafür können Sie ja nichts.

Insgesamt gut
2015-08-06: , WD Share Space | 4x Western Digital Caviar Green WD20EADS-00R6B0 | Linux | EXT

Leider doch einige Dateien defekt, die wichtig waren, trotzdem gut.

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Attingo Team
Dipl. Ing. Nicolas Ehrschwendner
CEO
Peter Franck
CTO
Robbert Brans
CEO BeNeLux
DI (FH) Markus Häfele
Customer support
Maximilian Maurer
Spare Part Manager
Sebastian Evers
Customer support
Boris Hakaso
Technician
Ing. Özgür Göksu
Technician
Paul Carlson
Technician
Ing. Franz Ehrschwendner
Accounting
>98%
success rate
22 years
of experience
43.642
rescue success