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Netgear ReadyNAS Recovery
We recover your data professionally and are very experienced with Netgear NAS systems.
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Netgear ReadyNAS Recovery

Do you need a data recovery of your Netgear NAS system? Attingo Data Rescue offers more than 22 years of experience with the recovery of storage arrays. The recovery is performed solely on our in-house cleanroom laboratories by our specially trained technicians and engineers. Continuous research, development and expert knowledge are the foundation for Attingo in order to recover Netgear NAS arrays and any kind of RAID systems.

Attingo - Your specialist for Netgear NAS data recovery


Good news: In more than 98 % of all cases, Attingo can recover the data of failed NAS systems.

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Dipl. Ing. Nicolas Ehrschwendner
CEO
+43-1-2360101
+49-40-5488756-0
+31 252 621625
info@attingo.com Live-Chat Online request
24h-Service 98% rescue success
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Netgear NAS Recovery - We help you after data loss

  • We provide multiple diagnosis options depending on the urgency of your data rescue case
  • After the diagnosis is completed you receive a fixed price offer
  • No hidden costs - Expenses are only incurred if the recovery was successful!
  • The recovery of Netgear NAS arrays will be done by experienced and specially trained engineers
  • Fast reaction times - in urgent cases, we offer a 24x7 service
  • Special recovery-tools and individually developed equipment to read-out and recover storage data
  • More than 14.500 spare parts in Vienna, Hamburg and Amsterdam

Contact us - order your diagnosis today.

 

Reasons for NAS hard drive failures

There is a variety of reasons for failed hard drives in Netgear NAS systems:

Wear and tear of the hard drive

Generally speaking, NAS systems operate non-stop, even though the contained hard drives are often not optimized for long term usage. Frequent write- and read-operations can cause normal wear and tear to occur much sooner than expected and lead to a failure of one or more hard drives. Wear and tear is one of the most common reasons for failure or defects of physical or electronic hard drives components.

Incorrect handling

Sometimes Netgear NAS can already suffer damages on their route of transport caused by incorrect handling or physical influences (drop, shock, heavy vibrations). These can negatively influence the life span of the integrated hard drives and can lead to mechanical defects (write-/read-heads, surface damages).

Electronic damages caused by over-voltage

If a Netgear NAS is non-stop operating, this also means that it needs a continuous power supply. In case of a storm or lightning, over-voltage based damages on the NAS itself or the hard drives can occur. Another scenario are wrong or defective power supplies, that can cause over-voltage.

Thermal factors

Netgear NAS can overheat very quickly, if not properly cooled. Hard drives are very prone to damages caused by temperature fluctuations (material expansion, change of the height of the air cushion). This can result in grave mechanical defects.

Other causes for data loss of Netgear NAS

Lost data after a firmware update

Netgear provides the latest firmware updates for their NAS servers. The administrator gets notified via the web interface that a new firmware version for his Netgear NAS is available. In some cases, the firmware update can lead to a loss of data.

Deleted RAID configuration of the Netgear NAS

When configuring a new RAID set-up (e. g. RAID 0 to RAID 1), the previous configuration of the NAS will be deleted, the hard drives formatted and a new volume and file system created. Thereby all shares or files will be deleted. Additionally, if new data is being saved onto the NAS, the previous raw data gets gradually overwritten.

Netgear NAS error messages:

    • Could not mount root
    • Corrupt root
    • There was an error in volumes
    • Error in evaluating table display raidvol
    • Failed sync raid 4 current position
    • Cannot change volume mode to X-RAID
    • Disk fail event occurred on SATA channel X
    • Disk X did not pass SMART self-assessment test. Please replace this disk as soon as possible.
    • Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.
    • Access to the disk on channel (#) is producing I/O errors. Although the array is still redundant, please replace this drive as soon as possible, as it is likely to fail soon.
    • Disk: Detected increasing uncorrectable error count: [#] on disk # [model number] This often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
    • RAID sync finished on volume #. The array is still in degraded mode, however. This can be caused by a disk sync failure or failed disks in a multi-parity disk array.
      Missing shares detected
    • Disk capacity expansion error
    • Disk(s) contains data
    • The X-RAID engine has failed to start. To ensure data integrity, please refrain from using the NAS and contact Support immediately.
    • No disks detected
    • Bad contents on root partition of disks
    • Unsupported RAID configuration
    • Hard drive error (orange ReadyNAS LED)

Damage limitation with Netgear NAS systems

      • No restarts, rebuilds or chkdsk! That may have fatal consequences.
      • Avoid new installations and don't save new data on the NAS.
      • Remove the hard drives from the Netgear NAS and label them with their correct slot position.
      • Tell us the exact model name of your Netgear ReadyNAS/ReadyNAS duo, the capacity of the hard drives and the NAS system configuration.

Data recovery of Netgear X-RAID

Netgear has developed a proprietary data management for an optimized expansion of disk space - even with hard drives of different capacities. X-RAID can tolerate the failure of one hard drive. Contact us in case of multiple hard drive failure or any kind of logical damages.

 
Attingo has already successfully recovered data from following models

ReadyNAS Pro

RNDP6630D-200
RNDP6630-200
RNDP6620D-200
RNDP6620-200
RNDP6620
RNDP6610D-200
RNDP6610-200
RNDP6610
RNDP6350
RNDP6310-200
RNDP6310
RNDP6000
RNDP4430D
RNDP4430
RNDP4420D
RNDP4420
RNDP4410D
RNDP4410
RNDP2230D
RNDP2230
RNDP2220D
RNDP2220
RNDP2210D
RNDP2210

 

ReadyNAS 100

RN10211D
RN10221D
RN10222D
RN10223D
RN10200
RN10221D
RN10222D
RN10223D
RN10400
RN10421D
RN10441D
RN10442D

ReadyNAS 200

RN20222D
RN20223D
RN202
RN20422D
RN20423D
RN20442D
RN20443D
RN204
RN21200
RN212D22
RN212D23
RN21400
RN214D42
RN214D43

ReadyNAS 300

RN31200
RN31200
RN31211D
RN31212D
RN31221D
RN31221E
RN31222D
RN31222E
RN31400
RN31400
RN31421D
RN31441D
RN31441E
RN31442D
RN31442E
RN31443D
RN31443E
RN31600
RN31661D
RN31661E
RN31662D
RN31662E
RN31663E
RN31664D
RN31664E

ReadyNAS 400

RN426D2
RN426D4
RN426E4
RN426E6
RN42800
RN428E4
RN428E6

ReadyNAS 500

RN51600
RN51661E
RN51662E
RN51663E
RN51664E
RN524X00
RN526X00
RN526XE3
RN526XE4
RN526XE6
RN528X00

ReadyNAS 600

RN626X00
RN626XE3
RN626XE4
RN626XE6
RN628X00

ReadyNAS 700

RN716X

ReadyNAS 1500

RNRX441E
RNRX442E
RNRX443E

ReadyNAS 2100 & ReadyNAS 2100-D

RNRXXCHG
RNRXTRAY1
RNRX4450
RNRX4430D
RNRX4430
RNRX4420D
RNRX4420
RNRX4410D
RNRX4410
RNRX4400

ReadyNAS 3100

RNRP4410
RNRP4420
RNRP4430

ReadyNAS 3200

RN12P1220
RN12P1210
RN12P0620
RN12P0610

ReadyNAS 4200

RN12T1230
RN12T1220
RN12T1210
RN12T0620
RN12S1220
RN12S0620
RN12G1220
RN12G0620

ReadyNAS ULTRA

RNDU6320
RNDU6000
RNDU4220
RNDU4000
RNDU2220
RNDU2120
RNDU2000
RNDP600U
RNDP400U
RNDP200U

ReadyNAS DUO

RND2210
RND2120
RND2110
RND2000

Netgear STORA

MS2000
MS2110
MS2120

ReadyNAS Diskless

RNRX400E
RNRP4000
RNDP6000-200EUS
RNDP4000-100EUS
RNDP2000
RN12T0000
RN12P0000-100WWS

ReadyNAS NVX

RNDX4420
RNDX4410
RNDX4250
RNDX4210
RNDX4000

ReadyDATA

RDD516
RD5200
RD521210
EDA4000
EDA500

ReadyDATA Disk Packs

RD5D6LT03
RD5D6LT02
RD5D6LT01
RD5D6LN03
RD5D6LN02
RD5D6LN01
RD5D1SM02
RD5D1SM01
RD5D1SC01
RD5D1LT03
RD5D1LT02
RD5D1LS03
RD5D1LS02
RD5D1LS01

ReadyNAS Business Rackmount Series

RN2120
RN21241D
RN21241E
RN21242D
RN21242E
RN21243E
RN21244E
RN3130
RN31342E
RN3138
RN31842D
RN31842E
RN31843D
RN31843E
RN31844E
RN3220
RN322122E
RN322123E
RN322124E
RN32262E
RN32263E
RN42200
RN4220S
RN4220X
RN422D4
RN422E4
RN422E6
RN422X122
RN422X123
RN422X124
RN422X62E
RN422X63E
RN422X64E
RN422D2
RN42400
RN424D2
RN424D4
RN424E4
RN424E6
RN42600

Customer reviews
4 ratings
Genau wie erwartet und erklärt
2016-04-20: , 2 x Samsung HD204UI | RAID 1 | Linux | EXT

Sehr freundliche und kompetente Mitarbeiter! Der Ablauf war wie vom Kundenberater erklärt.

Kosten sind der einzige Kritikpunkt ansonsten alles gepasst
2014-08-19: , WD10EZEX-00RKKA0, Seagate ST31000340NS aus Netgear NAS | RAID5 | Linux | EXT

Ihr seid der Retter in der Not
2011-06-29: , Western Digital WD1002FBYS-02A6B0 aus Netgear ReadyNAS NVXRNDX4210 | RAID1 | Unix | EXT

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Attingo Team
Dipl. Ing. Nicolas Ehrschwendner
CEO
Peter Franck
CTO
Robbert Brans
CEO BeNeLux
DI (FH) Markus Häfele
Customer support
Maximilian Maurer
Spare Part Manager
Sebastian Evers
Customer support
Boris Hakaso
Technician
Ing. Özgür Göksu
Technician
Paul Carlson
Technician
Ing. Franz Ehrschwendner
Accounting
>98%
success rate
22 years
of experience
43.642
rescue success