Attingo is specialized in recovering data from NAS systems. Our technicians restore defective NAS systems in our in-house laboratories, regardless of manufacturer, RAID level and file system.
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It's very important that you remain calm! Label the hard drives with their position (slot number).
Tell us the NAS model and the built-in hard drive model (manufacturer, model, e.g. Buffalo TeraStation, LinkStation, Seagate, Western Digital...).
Don't perform file system checks (e.g. fsck), because NAS systems use processors incompatible with PCs. Therefore a file system check can cause massive aggravation of the damage and lower the chances of a successful data rescue.
To prevent further physical or logical damage, we recommend not to open the hard drive. Also, don't install new software on the system.