+43-1-2360101+49-40-5488756-0+31 252 621625
Bearing Damage
We recover your data professionally and are very experienced with hard drive bearing damage.
DIAGNOSIS REQUEST

Bearing Damage

If your hard drive doesn't rev up anymore, it could possibly due to bearing damage. In this case the only thing that helps is the professional change of the bearing during a data rescue. Normally the whole platter stack has to be disassembled in the process. After that the discs have to be readjusted with special fine tool under a microscope.

Causes for hard drive bearing damage

  • Fall or concussion
  • Material fatigue (seized up spindle bearing)

Here the bearing got completely stuck and the discs cannor rotate anymore.

Your next steps after data loss:

  • Don't apply power to the hard drive anymore in order to prevent consequential damage and increase the chances of a successful data rescue.
  • Please tell us the exact model number (e.g. ST3000DM001, ST3750640AS ) or the model name (e.g. Barracuda 7200.11, Momentus 5400.6, Seagate Savvio 15K) and capacity of your data carrier.
  • We advise you on our diagnosis services and the process of the data rescue. If you need an express data rescue our staff is here for you all around the clock.
  • Pack your media carefully so they arrive at our clean room laboratories safely. 

General information about defective spindle bearings

Older hard drive models - especially SCSI hard drives - have a ball bearing, new models have liquid bearings, which are significantly more quiet and run with fewer vibrations. The discs are positioned on a wave, called spindle, assembled one above the other. Dependent on the capacity and type of the hard drive the number of discs and write/read heads varies. Readjustement of the discs and data recovery are therefore very laborious. 

The write/read heads are floating just a few nanometer over the sensitive magnetic discs on an air cushion. For comparision: fine dust particles have a size of 10 micrometers, which is a few times bigger than the fine air cushion inside the hard drive. The tiniest imbalances may cause the write/read heads to impact on the data carrier surface. In succession the magnetic layer gets damaged fatally. A data rescue is often no longer possible after that.

Dipl. Ing. Nicolas Ehrschwendner
CEO
+43-1-2360101
+49-40-5488756-0
+31 252 621625
info@attingo.com Live-Chat Online request
24h-Service 98% rescue success
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Customer reviews

58 ratings
Das Erstgespräch hat Hoffnung gegeben!
2016-09-12: , Seagate Barracuda ST1000DM003 QNAP 212 NAS | RAID1 | Linux | EXT

Wir können nur Danke sagen!

2015-05-28: , Western Digital Elements WD10JMVW-11AJGS1 | Windows 7 | NTFS

Alles perfekt.

alles bestens geklappt, vielen dank für die hilfe
2013-01-04: , Laptopfestplatte Hitachi Travelstar HTS541080G9AT00 | Windows XP | FAT

lieferung war tip-top und bearbeitung und abwicklung war auch alles sehr zufriedenstellend

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Attingo Team

Dipl. Ing. Nicolas Ehrschwendner
CEO
Peter Franck
CTO
Robbert Brans
CEO BeNeLux
DI (FH) Markus Häfele
Customer support
Maximilian Maurer
Spare Part Manager
Andreas Mortensen
Customer support
Sebastian Evers
Customer support
Boris Hakaso
Technician
Ing. Özgür Göksu
Technician
Thomas Weiner
Technician
Paul Carlson
Technician
Ing. Franz Ehrschwendner
Accounting
Sandra Fuchs
Social Media and PR
Precedure and service - diagnosis options:
Economy
5 - 10 days
We will make a free qualified assessment of the damage.
Business
2 - 4 days
We recover your data already during the diagnosis, you will recive file lists.
High Priority
ASAP 24h
We recover your data as fast as technically possible, even outside business hours.
Attingo in the press
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>98%
success rate
20 years
of experience
42.754
rescue success