+43-1-2360101+49-40-54887560+31 252 621625
QLocker
In many scenarios, there are still good chances of recovering data that appears to be lost through ransomware attacks.
DIAGNOSIS REQUEST

QLocker

For several weeks now, we have been receiving inquiries almost every day from desperate customers, whose QNAP NAS system has become a victim of the QLocker ransomware and the data is no longer accessible. In contrast to other crypto Trojans, where the data is normally encrypted and thus overwritten using software / scripts that are specially installed, with QLocker the files are saved in password-protected archives with the "7zip" compression software that is already pre-installed on the system. The affected folders then have the extension ".7z". Before the data is encrypted in this way, the text file "!!! READ_ME.txt" with further procedures for the victims is created in the affected folder. The ransom is called in Bitcoin and is usually 0.01 BTC, which corresponds to around € 327 (value may be incorrect due to exchange rate fluctuations).

QNAP itself has already issued a statement on this with the urgent recommendation to install the latest version of the malware remover. It is also advisable to update all subsystems - especially for myQNAPcloud.

What to do if the data is encrypted with QLocker?

Call us and tell us about your situation. Because we have already made the experience several times that QLocker apparently does not seem to be the most "professional" cybercriminals and sometimes their work is not so "clean". In some cases, we were able to discover new approaches and ways with which the data loss could be limited or even almost completely reversed.

24h-Service 98% rescue success
staatliche Auszeichnung Austria A iso 9001 siegel grau https://www.allianz-fuer-cybersicherheit.de
Maximilian Maurer
Spare Part Manager
+43-1-2360101
+49-40-54887560
+31 252 621625
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Attingo Team
Dipl. Ing. Nicolas Ehrschwendner
CEO
Peter Franck
CTO
DI (FH) Markus Häfele
COO
Robbert Brans
CEO BeNeLux
Maximilian Maurer
Spare Part Manager
Ing. Özgür Göksu
Technician
Sebastian Evers
Customer support
Boris Hakaso
Technician
Paul Carlson
Technician
>98%
success rate
24 years
of experience
43.842
rescue success