+43-1-2360101+49-40-5488756-0+31 252 621625
Hard disk firmware error
We recover your data professionally and are very experienced with hard drives affected by firmware errors.
DIAGNOSIS REQUEST

Hard disk firmware error

Data recovery from hard drives with firmware errors

Modern hard drives use up to several hundred Megabytes of their own capacity for software in order to control and mange the containing processors, operating system and processes.

Attingo is able to

  • manipulate and modify defective firmware
  • read out Service Area modules
  • manipulate the adaptive parameters

Generally speaking, software is error-prone. This can sometimes even affects every single drive of a certain series. Usual indicators are a wrong capacity shown in the BIOS (e.g. 0 MB) or cryptic model or serial numbers.

Data recovery from firmware errors

The commands necessary in order to communicate with the firmware depend on the manufacturer, model and firmware version. Attingo has nearly every firmware version reverse engineered and can directly access it, manipulate parameters or patch it so the data can be recovered.

A firmware error may also be caused by an overflow of the defect list in the service area, caused by defective sectors. This combined error pattern - defective sectors and firmware error – often occur together. In this case the hard drive can no longer be used after the data rescue.

Dipl. Ing. Nicolas Ehrschwendner
CEO
+43-1-2360101
+49-40-5488756-0
+31 252 621625
info@attingo.com Live-Chat Online request
24h-Service 98% rescue success
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Hard drive Firmware error - We help you after data loss

  • We provide multiple diagnosis options depending on the urgency of your data rescue case
  • After the diagnosis is completed you receive a fixed price offer
  • No hidden costs - Expenses are only incurred if the hard drive data rescue is successful
  • The recovery of your hard drive will be done by experienced and specially trained engineers
  • Fast reaction times - in urgent cases, we offer a 24x7 service
  • In-house research and development in order to keep up with the newest hardware
  • Profound knowledge about internal system structures, firmware and spare parts
  • Special recovery-tools and individually developed equipment to read-out and recover data from hard drives
  • More than 14.500 spare parts in Vienna, Hamburg and Amsterdam

Contact us - order your diagnosis today.

 

Seagate series with firmware errors

If a Seagate hard drive is not recognized any more by the computer or a capacity of 0 MB is shown, a firmware defect is commonly the reason. Some particular Seagate and Maxtor hard drive series are affected.

Attingo is able to repair defective firmware (e.g.SD15, SD16, SD17, SD18, SD19, SD25). Normally all the data can be recovered that way. Furthermore we update the firmware to an error-free version, so that the hard drive can be continued to use afterwards. Affected are the following series:

  • Seagate Barracuda 7200.11
  • Seagate SV35.3
  • Seagate SV35.4
  • Seagate ES.2 SATA
  • Maxtor DiamondMax 22

Malfunction of Western Digital hard drives

With numerous modern Western Digital hard drives, a certain behaviour is caused by the first physical read errors: The transfer rate decreases drastically, accessing folders takes unusually long and bigger files occasionally cannot be opened any more. Attingo has methods to recover data from such affected hard drives.

 
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Attingo Team
Dipl. Ing. Nicolas Ehrschwendner
CEO
Peter Franck
CTO
Robbert Brans
CEO BeNeLux
DI (FH) Markus Häfele
Customer support
Maximilian Maurer
Spare Part Manager
Andreas Mortensen
Customer support
Sebastian Evers
Customer support
Boris Hakaso
Technician
Ing. Özgür Göksu
Technician
Thomas Weiner
Technician
Paul Carlson
Technician
Ing. Franz Ehrschwendner
Accounting
Sandra Fuchs
Social Media and PR
>98%
success rate
21 years
of experience
42.754
rescue success