Data Rescue 24/7

Lost some data?
No panic, call Attingo

Attingo is the specialist for datarecovery with more than 20 experience.
Attingo features in-house cleanroom labs in Vienna, Hamburg and Amsterdam.

Datarecovery - procedure and costs

Attingo Data Rescue offers diagnosis variants that have been tailored to the degree of urgency and costs. After completion of the diagnosis, we will provide you with a fixed price offer.
Our specialists will assist you
Why should you entrust your data Attingo? Your benefits with Attingo data rescue.

Data rescue in the Economy Service

You will receive an estimate on the basis of a qualified assessment of the damage. The order will only be binding when you accept our offer and at least 80% of the data, which has been agreed upon, can been recovered. Details: Economy Service.

Data rescue in the Business Service

Our technicians will recover your data during the diagnosis and within just a few working days. You will receive both an offer as well as the data lists and will be able to view the reconstructed data. Details: Business Service.

Data rescue in the High Priority Service 24/7

In especially urgent cases, our technicians will work around the clock, including weekends and bank holidays. Your data rescue will be processed as quickly as technically possible, in most cases within 6 to 12 hours. Details: High Priority Service.

 

  Economy Business High Priority
Cost of diagnosis free € 200,00 excl. VAT
€ 240,00 incl. VAT
for one media 1)
€ 650,00 excl. VAT
€ 780,00 incl. VAT
in regard to the business diagnosis
Duration 2) 5 - 10 working days 2 - 4 working days fastest possible, 24/7
Diagnosis 3) qualified assessment data rescue already during the diagnosis
Offer 3) based on experience based on real effort
free pick-up no yes (Austria, Germany, The Netherlands)
RAID, LVM no yes
filelist no yes
Details 4) Economy Service Business Service High Priority Service


The overall costs of a data recovery depend on the degree of effort involved in the data reconstruction. For this reason, the costs differ between each data rescue instance.
We would be happy to provide you with an estimate of the expected costs for your specific case in advance, based on the fault description you specified via phone, e-mail or personally on-site.
1)
The diagnosis costs are quoted for each individual storage medium. In the case of RAID systems or arrays, the costs for the second storage medium run at € 100.00 ex. VAT / € 120.00 incl. VAT. Separate diagnosis prices will be agreed upon in the case of storage media that has already been opened, worked on or manipulated. Attingo reserves the right to agree upon the diagnosis costs individually in the case of exceptional problems.

2)
Specifications in regard to the required time are an average indication and can deviate in individual cases.

3)
No development work will be performed in the course of the diagnosis. If required, we will offer this in the course of an extended diagnosis for which an additional fee is required.

4)
The description of the individual service variants, detailed information as well as the terms and conditions can be found on the pages describing the individual service variants.

The pick-up of the storage media is free of charge (in Austria, Germany and the Netherlands) in the Business and High Priority Service. Optionally, in the case of high priority cases, we can organize direct deliveries that are subject to a fee. This is possible around the clock. The return shipment of the storage media is subject to a fee.

Your next steps

Assistance in the case of data loss

In most cases, data loss leads to a state of emergency. Please contact us! Our job is to reduce the damage you experience resulting from data loss to a minimum.

Our specialists will assist you
your contact person: DI (FH) Markus Haefele
your contact person
Markus Haefele

customer support
phone: +43 1 236 01 01
mail: info@attingo.at



Attingo advantage 1

Data rescue in High Priority 24/7

In the case of data loss, you can reach us from Mon-Sun, 0-24 hours. Qualified engineers will handle your data rescue case around the clock.

24/7 data rescue
< 1 2 3 4 5 >


Datarescue in our own clean rooms

Own cleanroom laboratory. Attingo Datarescue: Made in Austria.

ISO 9001 Logo Bureau Veritas