+43-1-2360101+49-40-5488756-0+31 252 621625
Sabotage, Virus, Trojan
Attingo provides data reconstruction after they were deleted or damaged by an act of sabotage, a virus or a Trojan
DIAGNOSIS REQUEST

Sabotage, Virus, Trojan

Attingo provides data reconstruction after they were deleted or damaged by an act of sabotage, a virus or a Trojan. Please note that we don't provide virus or Trojan removal from your data medium.

Special case: Ransomware

More and more freuquently we receive inquiries vom customers concerning ransomware Trojans.

Typical course of events

  • A message appears on the screen saying „BKA, Bundespolizei, federal police force...“ and money is demanded in order to unlock or decrypt the PC. Don't transfer money to anyone! An activation of your PC will never happen!
  • Your files are allegedly encrypted (usually "My Documents")
  • Sometimes you find a .txt file among "My Document" with a money transfer request.

You have to distinguish between Trojans that really encrypt data and those who just feign to do so. Over time, copycats have appeared and lauched different versions of the same Trojan:

  • In about 10 percent of cases the data is encrypted and the key needed for decryption is known by now. Here the chances of getting your data back are good. We need at least one file in encrpyted and in decrypted mode (Windows standard images are suitable for that).
  • In about 10 percent of cases the data is encrypted and the key is not known. Unfortunately we cannot help in this case. 
  • In most cases (about 80 percent) we are not able to recover the damaged data but it is possible to recover data which were deleted or moved before the Trojan.

If our technicians are not able to decrypt the data, our only chance is tp search for deleted or moved data or perform raw data scans. The processing of ransomware cases is more elaborate, please contact us for an individual accessment of your case and the expected effort. 

Dipl. Ing. Nicolas Ehrschwendner
CEO
+43-1-2360101
+49-40-5488756-0
+31 252 621625
info@attingo.com Live-Chat Online request
24h-Service 98% rescue success
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Customer reviews

2 ratings
2015-12-21: , Western Digital WD250ABYS-70B7A0 und Seagate ST3500413AS | JBOD | NTFS |

Alles professioneller Eindruck, sicher gefühlt
2012-02-15: , Maxtor 7040AI | DOS | FAT

Korrespondenz während Ihres Datenrettungsfalles: 1+
Teuer, aber Sache hat halt ihren Preis

Attingo Team

Dipl. Ing. Nicolas Ehrschwendner
CEO
Peter Franck
CTO
Robbert Brans
CEO BeNeLux
DI (FH) Markus Häfele
Customer support
Maximilian Maurer
Spare Part Manager
Andreas Mortensen
Customer support
Sebastian Evers
Customer support
Boris Hakaso
Technician
Ing. Özgür Göksu
Technician
Thomas Weiner
Technician
Paul Carlson
Technician
Ing. Franz Ehrschwendner
Accounting
Sandra Fuchs
Social Media and PR
Precedure and service - diagnosis options:
Economy
5 - 10 days
We will make a free qualified assessment of the damage.
Business
2 - 4 days
We recover your data already during the diagnosis, you will recive file lists.
High Priority
ASAP 24h
We recover your data as fast as technically possible, even outside business hours.
Attingo in the press
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>98%
success rate
20 years
of experience
42.754
rescue success