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LaCie NAS Recovery
We recover your data professionally and are very experienced with LaCie NAS systems.
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LaCie NAS Recovery

Do you need a data recovery of your LaCie NAS system? Attingo Data Rescue offers more than 22 years of experience with the recovery of storage arrays. The recovery is performed solely on our in-house cleanroom laboratories by our specially trained technicians and engineers. Continuous research, development and expert knowledge are the foundation for Attingo in order to recover LaCie NAS arrays and any kind of RAID systems.

Attingo - Your specialist for LaCie NAS data recovery

It is important to keep calm. Less recovery tries in your own mean higher chances for us to recovery your data. Our technicians have developed special procedures in order to virtually simulate RAID-systems via software and are experienced with the data recovery of LaCie NAS systems.


Good news: In more than 98 % of all cases, Attingo can recover the data of failed NAS systems.

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Dipl. Ing. Nicolas Ehrschwendner
CEO
+43-1-2360101
+49-40-5488756-0
+31 252 621625
info@attingo.com Live-Chat Online request
24h-Service 98% rescue success
staatliche Auszeichnung Austria A iso 9001 siegel grau

LaCie NAS Recovery - We help you after data loss

  • We provide multiple diagnosis options depending on the urgency of your data rescue case
  • After the diagnosis is completed you receive a fixed price offer
  • No hidden costs - Expenses are only incurred if the recovery was successful!
  • If desired, we can convert your data into an Apple (HFS+) or Windows (NTFS, exFAT) compatible file format
  • The recovery of LaCie NAS arrays will be done by experienced and specially trained engineers
  • Fast reaction times - in urgent cases, we offer a 24x7 service
  • Special recovery-tools and individually developed equipment to read-out and recover storage data
  • More than 14.500 spare parts in Vienna, Hamburg and Amsterdam

Contact us - order your diagnosis today.

 

Reasons for NAS hard drive failures

There is a variety of reasons for failed hard drives in LaCie NAS systems:

Wear and tear of the hard drive

Generally speaking, NAS systems operate non-stop, even though the contained hard drives are often not optimized for long term usage. Frequent write- and read-operations can cause normal wear and tear to occur much sooner than expected and lead to a failure of one or more hard drives. Wear and tear is one of the most common reasons for failure or defects of physical or electronic hard drives components.

Incorrect handling

Sometimes LaCie NAS can already suffer damages on their route of transport caused by incorrect handling or physical influences (drop, shock, heavy vibrations). These can negatively influence the life span of the integrated hard drives and can lead to mechanical defects (write-/read-heads, surface damages).

Electronic damages caused by over-voltage

If a LaCie NAS is non-stop operating, this also means that it needs a continuous power supply. In case of a storm or lightning, over-voltage based damages on the NAS itself or the hard drives can occur. Another scenario are wrong or defective power supplies, that can cause over-voltage.

Thermal factors

LaCie NAS can overheat very quickly, if not properly cooled. Hard drives are very prone to damages caused by temperature fluctuations (material expansion, change of the height of the air cushion). This can result in grave mechanical defects.

Other causes for data loss of LaCie NAS

Lost data after a firmware update

LaCie provides the latest firmware updates for their NAS servers. The administrator gets notified via the web interface that a new firmware version for his LaCie NAS is available. In some cases, the firmware update can lead to a loss of data.

Deleted RAID configuration of the LaCie NAS

When configuring a new RAID set-up (e. g. RAID 0 to RAID 1), the previous configuration of the NAS will be deleted, the hard drives formatted and a new volume and file system created. Thereby all shares or files will be deleted. Additionally, if new data is being saved onto the NAS, the previous raw data gets gradually overwritten.

Damage limitation with LaCie NAS systems

  • No restarts, rebuilds or chkdsk! That may have fatal consequences.
  • Avoid new installations and don't save new data on the NAS.
  • Remove the hard drives from the LaCie NAS and label them with their correct slot position.
  • Tell us the exact model name of your NAS, the capacity (e.g. 500GB, 2TB,...) of the integrated hard drives (e.g. Seagate ST31000333AS) and the NAS system configuration.
 
Attingo has already successfully recovered data from following models

LaCie 2big Dock Thunderbolt 2

STEY8000401
STEY12000400
STEY16000401

LaCie 2big Dock Thunderbolt 3

STGB8000400
STGB12000400
STGB16000400
STGB20000400

LaCie 2big Quadra USB 3.0

LAC9000317
STGL12000400

LaCie 5big Thunderbolt 2

STFC30000400
STFC20000400
STFC10000400
STFC40000400

LaCie 6big Thunderbolt 3

STFK12000400
STFK24000400
STFK36000400
STFK48000400
STFK60000400

LaCie 8big Rack Thunderbolt 2

STGM24000400
STGM48000400
STGM64000400

LaCie 12big Thunderbolt 3

STFJ48000400
STFJ72000400
STFJ96000400
STFJ120000400

Customer reviews
12 ratings
Erreichbarkeit, Schnelligkeit
2017-07-08: , LaCie Rugged | Samsung Spinpoint Momentus ST1000LM024 HM101MBB/AV2 | HFS

Es hat alles Bestens geklappt. bei der Abholung vom Kollegen auch alles wunderbar erklärt bekommen.

Alles sehr gut geklappt, Toller Service!
2013-05-16: , Seagate Desktop HDD ST3000DM001 aus LaCie 5big Network 2 | RAID5 | XFS

Sehr zufrieden, dass es auch diesmla wieder geklappt hat
2012-10-18: , Hitachi DeskStar HDS723020BLA642 aus Lacie 2 big Thunderbolt | RAID0 | MacOS X | HFS

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Attingo Team
Dipl. Ing. Nicolas Ehrschwendner
CEO
Peter Franck
CTO
Robbert Brans
CEO BeNeLux
DI (FH) Markus Häfele
Customer support
Maximilian Maurer
Spare Part Manager
Sebastian Evers
Customer support
Boris Hakaso
Technician
Ing. Özgür Göksu
Technician
Paul Carlson
Technician
Ing. Franz Ehrschwendner
Accounting
>98%
success rate
22 years
of experience
43.642
rescue success