Attingo is looking every day for new remedies in case of loss of data

Our engineers continuously develop procedures for data reconstruction of several media respectively operating systems. If your defected medium or system is not in the list, please do nonetheless contact us.
Peter Franck, Technical management


















Data media & Systems

Since the past 15 years Attingo has developed procedures for successful and fast data rescue, specializing in special systems and applications. Here is a list of the systems for which we already have a procedure. Our customers do profit from this experience: in more than 90 per cent of cases Attingo can reconstruct data - also in those cases in which our competitors already gave up. Attingo has also a store of well over 10.000 spare-parts and it is still growing every day. It helps to shorten the treatment times of your hardware considerably. 



General corrupt data

in operating systems

  • DOS, Windows 95/98/NT/2000, Windows XP, Windows Vista, Windows 7
  • Windows NT Server, Windows 2000 Server, Windows Server 2003, Windows Server 2008
  • Linux (z.B. Debian, Ubuntu, Open SUSE, Readhat)
  • Unix (various), FreeBSD, NetBSD, OpenBSD, HP-UX
  • SCO Openserver, SCO Unixware, Solaris, Tru64
  • Mac OS 8, Mac OS 9, Mac OS X
  • Novell, OS/2, TheOS
  • various systems with integrated hardware (embedded systems)

in datasystems

  • FAT, NTFS, EFS (Encrypted File System)
  • Ext2/Ext3/Ext4, ReiserFS, HPFS, HFS/HFS+
  • ISO9660, UDF, JFS, XFS, UFS (eg Solaris), Novell, AdvFS
  • Virtual systems (ESX Server) like for instance VMware VMFS or VMDK, etc.
  • XDCAM_HD (XDCAM HD) Video Professional Disc
  • Netgear SC101 external NAS drive with Filesystem SFS (SAN File System)
  • various data systems on data media with embedded hardware
  • "Exotic" data systems of all suppliers

in data media

  • Hard disks 3.5"/2.5"/1.8" etc
  • SSD (Solid-state drive)
  • diskettes 8"/5.25"/3.5"
  • old hard disk models (z.B. GCR, MFM, RLL)
  • Hard disks with sector size other than 512 (for example 520 bytes sector)
  • Hybrid hard disks
  • CDROM, CDR, CDRW, DVD, DVD+-R, DVD+-RW, DVD-RAM
  • Flash-media (CompactFlash, SmartMedia, Memory Stick, MicroDrive, Secure Digital, USB memory stick)
  • SyQuest, IOMega, Jaz, Zip
  • various tape systems (z.B. DDS, DLT, QIC, etc.)
  • integrated systems (TomTom, IPOD, Organizer, mobiles, SIM-Cards, video-recorders, etc.)
  • List of supported hard disk models

in volume-managers

  • LVM, LSM, dynamic data media

in corrupt databases

  • For example Access (.MDB), MS-SQL Microsoft SQL Server (.MDF, .LDF), Sybase, BizTalk, Oracle, Work, Project
  • Paradox, Interbase, MySQL (.MYD), PostgreSQL, Progress, Microsoft Exchange Server (.EDB, .STM), DBF, etc.
  • Exchange OST Cache data
  • Filemaker, Visual FoxPro, Firebird, Sybase
  • Outlook, Outlook Express
  • Active Directory
  • BizTalk, Projekt Server

Locking

Forgotten or lost passwords

  • Rescue of forgotten or unknown passwords
  • Rescue of hard disk passwords (HDD-Lock, HDD-Security, HDD-Password)
  • eg. BIOS, Windows Login, LILO, Office-documents, Outlook, ZIP, etc.
  • Forgotten or lost Windows passwords (incl. administrator)
  • eMail-Accounts (Outlook, Outlook Express, Eudora, etc.)

Locked data media

  • Safeguard Easy, SafeBoot, EFS Windows, Crypto Device, etc.
  • Defect data medium in combination with locking (eg system won't start up properly anymore)

Special data media

Defect tapes

  • Formatted (re-initialised), media error, Corrupted Data, fire and water damages
  • LTO Ultrium
  • DLT, SDLT
  • 4mm DAT (DDS, DAT40, DAT72)
  • AIT, S-AIT
  • Exabyte, VXA
  • 3570, 3590, 3592
  • 9840, 9940
  • QIC, SLR
  • 9-Track 1/2" Open Reel

Defect videosystems

  • SSAM Security Systems International / AVTECH / AV TECH video recording systems (eg. AV Tech AVC770)

External hard disks (all manufacturers)

  • USB and Firewire, eg aCie, Maxtor, Seagate, Western Digital, IOMega
  • Network hard disks (Ethernet), eg. LaCie, Western Digital, Buffalo TerraStation, IOMega, Freecom, D-Link, Allnet, Freecom

Raid, server and larger systems

Raid offline, Raid degraded, Raid lost

  • Reconstruction of all common Raid levels (eg Raid 0 Stripe, Raid 1 Mirror, Raid 5, Raid 6)
  • Hardware and software Raids
  • all controllers (Adaptec, IBM, HP, ICP Vortex, Infotrend, Infortrend, EasyRaid, Dell, Digital, QLogic, etc.)

NAS and SAN systems

  • Reconstruction of all NAS and SAN Storage Servers
  • Data rescue of data systems under copyright rules as well as Kernel modules and device drives
  • Backup Storage System like for instance HP Storage Works 1000i Virtual Library
  • eg. Lacie INNS04-4200-LAC, Intel Entry Storage System SS4000-E, Buffalo Terastation, Thecus N5200


Hardware

Data rescue for all hard disk interfaces

  • IDE (P-ATA, S-ATA), SCSI (Ultra SCSI, Wide SCSI, SAS, LVD, Differential), SCA (Hotplug), Fiber (Fibre)
  • externally via Firewire, USB (external USB hard disk, external Firewire hard disk)
  • various "Stone Age"-interfaces
  • Internal and external interfaces

Defect server or cluster

  • Server and cluster systems of all manufacturers (eg. IBM, HP, Fujitsu, Compaq, Dell, SGI, Intel)


Software

Corrupt firmware


Corrupt backups, archives

  • VERITAS BackupExec
  • CA ARCserve
  • IBM Tivoli TSM
  • EMC Legato Networker
  • VERITAS NetBackup
  • Retrospect
  • Yosemite TapeWare
  • IBM Standard Labelled
  • VMS Backup
  • Microsoft Backup
  • NovaBackup
  • ZIP, ARJ, tar, gz
  • Windows Backup

Corrupt documents

  • corrupt data in Word, Excel, Powerpoint, Access, Works, Money
  • Archives: Zip-Compressed, gZip, bZip, rar, etc.; Tar-archives
  • defect mail directories of Outlook, Outlook Express
  • List of supported software (development of algorythms for specific data rescue)
  • defect pictures: eg. JPEG, JPG, GIF, TIFF, BMP, Photoshop PSD
  • defect PDF

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Procedure and costs

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Transportation timetables

Transportation of data media from your address in Austria and Germany.

Packing the correct way

Please, read our tips on how to pack your data media in the right way.

Raid-Systemen

Attingo is a specialist in data rescue from both Raid5 and Server.

Causes of faults and solutions